Website & digital solutions for the savvy Marketer.
Website & digital solutions for the savvy Marketer.
Website & digital solutions for the savvy Marketer.
Our mission is to free marketers from websites & digital systems that hold them back.
GETTING IT RIGHT.
When you need a partner who gets it right, not just gets it done. We anticipate obstacles to ensure smooth collaboration while delivering business-impacting solutions.
ELEVATING THE MARKETER.
We empower marketers to craft high-calibre digital customer experiences to grow revenue, reduce costs, and open new market opportunities for their organisation.
Our mission is to free marketers from websites & digital systems that hold them back.
GETTING IT RIGHT.
When you need a partner who gets it right, not just gets it done. We anticipate obstacles to ensure smooth collaboration while delivering business-impacting solutions.
ELEVATING THE MARKETER.
We empower marketers to craft high-calibre digital customer experiences to grow revenue, reduce costs, and open new market opportunities for their organisation.
What we can do for you.
Our holistic approach to strategy digs deep into the challenges and opportunities across your role, platform, and organisation. We provide solutions built on the deep analysis and insights gathered from this process.
Website Development.
Customer Experience.
Digital Transformation.
Digital Marketing.
Data & Insights.
AI Opportunities.
What we can do for you.
Our holistic approach to strategy digs deep into the challenges and opportunities across your role, platform, and organisation. We provide solutions built on the deep analysis and insights gathered from this process.
Website Development.
Customer Experience.
Digital Transformation.
Digital Marketing.
Data & Insights.
AI Opportunities.
What we can do for you.
Our holistic approach to strategy digs deep into the challenges and opportunities across your role, platform, and organisation. We provide solutions built on the deep analysis and insights gathered from this process.
Website Development.
Customer Experience.
Digital Transformation.
Digital Marketing.
Data & Insights.
AI Opportunities.
Transforming Woolies at Work.
Woolies at Work is the Business offering for Woolworths. Lamb was there to help get them ready for a national launch.
BEFORE.
Concept not clear.
Overly generic content.
Unclear value props.
AFTER.
Tangible copy focus.
Extracted value props.
Service logically explained.
Transforming Woolies at Work.
Woolies at Work is the Business offering for Woolworths. Lamb was there to help get them ready for a national launch.
BEFORE.
Concept not clear.
Overly generic content.
Unclear value props.
AFTER.
Tangible copy focus.
Extracted value props.
Service logically explained.
Transforming Woolies at Work.
Woolies at Work is the Business offering for Woolworths. Lamb was there to help get them ready for a national launch.
BEFORE.
Concept not clear.
Overly generic content.
Unclear value props.
AFTER.
Tangible copy focus.
Extracted value props.
Service logically explained.
Advanced eCommerce with Bi-Rite.
We developed a Shopify Plus solution to elevate Bi-Rite to its next level of sophistication as a nationally competitive electronics retailer.
WHAT WE DID.
Servicing 68 stores across Australia.
Custom API Integration.
Thousands of products.
Advanced eCommerce with Bi-Rite.
We developed a Shopify Plus solution to elevate Bi-Rite to its next level of sophistication as a nationally competitive electronics retailer.
WHAT WE DID.
Servicing 68 stores across Australia.
Custom API Integration.
Thousands of products.
Custom 'Create a Case' with The Dairy.
The Dairy needed a custom Create a Case configurator to match the ease and simplicity of their brand.
MOBILE-FIRST.
Clear easy visuals.
Step by Step options.
Instant updates.
SIMPLICITY.
Pixel perfect preview.
Easy editing tools.
Integration with production.
Custom 'Create a Case' with The Dairy.
The Dairy needed a custom Create a Case configurator to match the ease and simplicity of their brand.
MOBILE-FIRST.
Clear easy visuals.
Step by Step options.
Instant updates.
SIMPLICITY.
Pixel perfect preview.
Easy editing tools.
Integration with production.
Custom 'Create a Case' with The Dairy.
The Dairy needed a custom Create a Case configurator to match the ease and simplicity of their brand.
MOBILE-FIRST.
Clear easy visuals.
Step by Step options.
Instant updates.
SIMPLICITY.
Pixel perfect preview.
Easy editing tools.
Integration with production.
Content multi-site development with Cromwell.
Cromwell required a consolidation and contemporisation of its global Marketing platform across Europe, Asia and Australia.
WHAT WE DID.
WordPress Multi-site.
Global Marketing Platform.
Digital brand Rollout.
Content multi-site development with Cromwell.
Cromwell required a consolidation and contemporisation of its global Marketing platform across Europe, Asia and Australia.
WHAT WE DID.
WordPress Multi-site.
Global Marketing Platform.
Digital brand Rollout.
Web Application Development with LGAQ.
We developed a Document Management system used to manage HR compliance across Queensland councils.
WHAT WE DID.
Used across 67 councils.
Customisable PDF templates.
Live document preview.
Web Application Development with LGAQ.
We developed a Document Management system used to manage HR compliance across Queensland councils.
WHAT WE DID.
Used across 67 councils.
Customisable PDF templates.
Live document preview.
Learn with Lamb. We operate Interactive Minds.
How do we think? Look inside!
Learn with Lamb. We operate Interactive Minds.
How do we think? Look inside!
Have Lamb elevate your Marketing & Digital journey today.
Have Lamb elevate your Marketing & Digital journey today.
What is a Digital Agency?
What does a digital agency do?
A digital agency specialises in helping businesses establish and grow their online presence and to create stronger digital interactions with their customers..
This involves a range of services, such as digital marketing, website design and development, search engine optimisation (SEO), social media management, content creation, and online advertising.
Digital agencies work closely with clients to understand their goals and craft tailored strategies to achieve them. By leveraging technology and data-driven insights, digital agencies can enhance brand visibility, engage target audiences, and drive conversions.
What types of digital agencies are there?
Digital agencies can vary in focus and specialisation. Here are the common types of digital agencies you might encounter:
Full-Service Digital Agencies: These agencies offer a wide range of services, including digital marketing, web development, SEO, social media management, and content creation. They provide an all-in-one solution for businesses seeking comprehensive digital support.
Specialised Digital Agencies: These agencies focus on specific areas of expertise, such as SEO, web design, or social media. They tend to offer deeper knowledge and experience in their chosen specialty.
Creative Digital Agencies: These agencies emphasise creative aspects, like branding, graphic design, and multimedia content. They often excel in producing visually engaging and innovative campaigns.
Technical Digital Agencies: These agencies specialise in technical services, like website architecture, app development, or technical SEO. They have strong technical skills and can handle complex projects.
Each type of digital agency has its unique strengths, and the best choice depends on your business needs and goals. Whether you need a comprehensive approach or a specialist in a specific field, you can find a digital agency that aligns with your objectives.
What are the benefits of choosing a digital agency in Brisbane?
Choosing a digital agency in Brisbane has several benefits, especially when compared to agencies in Melbourne or Sydney:
Lower Cost of Living: Brisbane's lower cost of living translates to more affordable agency services, allowing you to get high-quality work without the premium pricing often associated with major cities.
Local Expertise: Brisbane-based agencies have a deeper understanding of the local market, culture, and trends. This knowledge can be invaluable for businesses targeting Brisbane audiences.
Accessibility: With a Brisbane-based agency, you have easier access to face-to-face meetings, workshops, and other collaborative activities. This can lead to smoother communication and project management.
Growing Tech Hub: Brisbane's tech scene is on the rise, attracting talented professionals and innovative companies. This growth ensures that digital agencies in Brisbane stay current with industry trends and best practices.
These factors make choosing a Brisbane-based digital agency a smart and cost-effective choice for businesses looking to enhance their online presence.
What is a Digital Agency?
What does a digital agency do?
A digital agency specialises in helping businesses establish and grow their online presence and to create stronger digital interactions with their customers..
This involves a range of services, such as digital marketing, website design and development, search engine optimisation (SEO), social media management, content creation, and online advertising.
Digital agencies work closely with clients to understand their goals and craft tailored strategies to achieve them. By leveraging technology and data-driven insights, digital agencies can enhance brand visibility, engage target audiences, and drive conversions.
What types of digital agencies are there?
Digital agencies can vary in focus and specialisation. Here are the common types of digital agencies you might encounter:
Full-Service Digital Agencies: These agencies offer a wide range of services, including digital marketing, web development, SEO, social media management, and content creation. They provide an all-in-one solution for businesses seeking comprehensive digital support.
Specialised Digital Agencies: These agencies focus on specific areas of expertise, such as SEO, web design, or social media. They tend to offer deeper knowledge and experience in their chosen specialty.
Creative Digital Agencies: These agencies emphasise creative aspects, like branding, graphic design, and multimedia content. They often excel in producing visually engaging and innovative campaigns.
Technical Digital Agencies: These agencies specialise in technical services, like website architecture, app development, or technical SEO. They have strong technical skills and can handle complex projects.
Each type of digital agency has its unique strengths, and the best choice depends on your business needs and goals. Whether you need a comprehensive approach or a specialist in a specific field, you can find a digital agency that aligns with your objectives.
What are the benefits of choosing a digital agency in Brisbane?
Choosing a digital agency in Brisbane has several benefits, especially when compared to agencies in Melbourne or Sydney:
Lower Cost of Living: Brisbane's lower cost of living translates to more affordable agency services, allowing you to get high-quality work without the premium pricing often associated with major cities.
Local Expertise: Brisbane-based agencies have a deeper understanding of the local market, culture, and trends. This knowledge can be invaluable for businesses targeting Brisbane audiences.
Accessibility: With a Brisbane-based agency, you have easier access to face-to-face meetings, workshops, and other collaborative activities. This can lead to smoother communication and project management.
Growing Tech Hub: Brisbane's tech scene is on the rise, attracting talented professionals and innovative companies. This growth ensures that digital agencies in Brisbane stay current with industry trends and best practices.
These factors make choosing a Brisbane-based digital agency a smart and cost-effective choice for businesses looking to enhance their online presence.
Choosing a Digital Agency.
Choosing a digital agency?
With so many digital agencies in Brisbane, how do you choose the right one? Here are some key questions to guide your decision-making.
01. Who Have They Worked With?
One way to assess an agency's credibility is to look at their client portfolio. Do they work with reputable companies? Is their work meaningful and recent? Some agencies might showcase a logo for a minor project from years ago, which can be misleading.
Why Lamb Agency?
At Lamb Agency, we've worked with some of Australia's largest companies and continue to engage with industry leaders. Our client list reflects ongoing relationships with reputable businesses across various industries.
02. What do their customers say about them?
Creating impressive work is one thing, but how the agency operates is another. Consider whether the agency is reliable, flexible, and honest. An agency that is too pliable might overpromise and underdeliver, while one that's too rigid can be challenging to work with.
Why Lamb Agency?
We founded Lamb Agency to break away from traditional practices. We value collaboration and focus on creating value based on agreed-upon business objectives. Our approach eliminates unnecessary client-politics and ensures our projects are driven by clear goals.
03. Are They Connected in the Industry?
An agency's industry connections can indicate its stability and relevance. A well-connected agency is more likely to stay updated with industry trends and best practices.
Why Lamb Agency?
Lamb Agency has deep roots in Brisbane's digital and marketing community - we have been a long term supporter of Interactive Minds, and have taken over its management in the last three years. We've also been key contributors to the Brisbane Advertising Association. Our involvement in these organisations underscores our commitment to industry advancement and connectivity.
04. Will They Support You After the Initial Engagement?
The success of a project isn't just about its launch—it’s about ongoing support and adaptation. Digital platforms require continuous attention to keep pace with changing trends and technology.
Why Lamb Agency?
At Lamb Agency, we believe in building lasting relationships with our clients. We offer ongoing support to ensure your digital platforms remain effective and up-to-date. Whether it's performance optimisation or strategic advice, we provide the expertise you need to stay ahead in the digital space.
Where is your digital agency located?
Our office is conveniently located in the heart of Brisbane City, right on the Queen Street Mall, in the Q+A Building. We have dedicated space for our team of 20 employees, including a primary boardroom and several meeting rooms.
All of our staff are employed in Queensland, but we follow a hybrid work model. This means many of our non-client-facing staff work from home part of the week, allowing for flexibility while maintaining efficiency.
Reaching our office is straightforward, whether you're on foot in the CBD or using public transport. Brisbane Central Train Station and the King George Bus Station are a short walk away, and if you prefer to drive, car parking is available via Wilson Parking that can be reached via Elizabeth street.
Our office hours are Monday through Friday, from 9 a.m. to 5 p.m., and we're always happy to welcome clients or visitors.
When would you choose Lamb Agency?
Lamb Agency is the ideal partner when you need a digital agency that offers:
01. Industry-Leading Best Practices.
We stay at the forefront of digital trends by capturing and curating national and international best practices. This ensures that your digital strategy is aligned with the latest industry standards, giving you a competitive edge.
Up-to-Date Knowledge: Our team stays informed about emerging technologies and industry shifts, allowing us to implement the most effective strategies for your business.
Cross-Industry Expertise: We bring insights from various industries, enabling us to apply innovative solutions to your digital challenges.
02. Strategic Mindset.
If you're looking for a partner who thinks beyond the immediate needs and focuses on long-term success, Lamb Agency is your choice. We offer strategic guidance to help you achieve sustainable growth.
Comprehensive Planning: We develop holistic strategies that consider market trends, customer behaviour, and your unique business goals.
Market Differentiation: Our strategic approach helps you stand out from competitors, enhancing your market position and driving brand recognition.
03. Digital Architects.
Lamb Agency specialises in designing and managing complex digital platforms. We have the expertise to handle high-critical systems that require enterprise-level capabilities.
Enterprise-Level Solutions: We can manage complex projects, ensuring scalability, security, and reliability.
Custom Architecture: Our team creates tailored digital architectures that align with your business needs, providing a solid foundation for future growth.
04. Proactive Digital Partnership
Our ideal clients are those who seek ongoing support and advisory services. We work proactively to guide you through your digital journey, offering expert advice and continuous improvement.
Collaborative Approach: We believe in building strong partnerships with our clients, working closely with you to achieve your digital objectives.
Ongoing Support: Lamb Agency provides ongoing support to ensure your digital platforms remain effective, helping you adapt to changing market conditions and customer needs.
Choosing a Digital Agency.
Choosing a digital agency?
With so many digital agencies in Brisbane, how do you choose the right one? Here are some key questions to guide your decision-making.
01. Who Have They Worked With?
One way to assess an agency's credibility is to look at their client portfolio. Do they work with reputable companies? Is their work meaningful and recent? Some agencies might showcase a logo for a minor project from years ago, which can be misleading.
Why Lamb Agency?
At Lamb Agency, we've worked with some of Australia's largest companies and continue to engage with industry leaders. Our client list reflects ongoing relationships with reputable businesses across various industries.
02. What do their customers say about them?
Creating impressive work is one thing, but how the agency operates is another. Consider whether the agency is reliable, flexible, and honest. An agency that is too pliable might overpromise and underdeliver, while one that's too rigid can be challenging to work with.
Why Lamb Agency?
We founded Lamb Agency to break away from traditional practices. We value collaboration and focus on creating value based on agreed-upon business objectives. Our approach eliminates unnecessary client-politics and ensures our projects are driven by clear goals.
03. Are They Connected in the Industry?
An agency's industry connections can indicate its stability and relevance. A well-connected agency is more likely to stay updated with industry trends and best practices.
Why Lamb Agency?
Lamb Agency has deep roots in Brisbane's digital and marketing community - we have been a long term supporter of Interactive Minds, and have taken over its management in the last three years. We've also been key contributors to the Brisbane Advertising Association. Our involvement in these organisations underscores our commitment to industry advancement and connectivity.
04. Will They Support You After the Initial Engagement?
The success of a project isn't just about its launch—it’s about ongoing support and adaptation. Digital platforms require continuous attention to keep pace with changing trends and technology.
Why Lamb Agency?
At Lamb Agency, we believe in building lasting relationships with our clients. We offer ongoing support to ensure your digital platforms remain effective and up-to-date. Whether it's performance optimisation or strategic advice, we provide the expertise you need to stay ahead in the digital space.
Where is your digital agency located?
Our office is conveniently located in the heart of Brisbane City, right on the Queen Street Mall, in the Q+A Building. We have dedicated space for our team of 20 employees, including a primary boardroom and several meeting rooms.
All of our staff are employed in Queensland, but we follow a hybrid work model. This means many of our non-client-facing staff work from home part of the week, allowing for flexibility while maintaining efficiency.
Reaching our office is straightforward, whether you're on foot in the CBD or using public transport. Brisbane Central Train Station and the King George Bus Station are a short walk away, and if you prefer to drive, car parking is available via Wilson Parking that can be reached via Elizabeth street.
Our office hours are Monday through Friday, from 9 a.m. to 5 p.m., and we're always happy to welcome clients or visitors.
When would you choose Lamb Agency?
Lamb Agency is the ideal partner when you need a digital agency that offers:
01. Industry-Leading Best Practices.
We stay at the forefront of digital trends by capturing and curating national and international best practices. This ensures that your digital strategy is aligned with the latest industry standards, giving you a competitive edge.
Up-to-Date Knowledge: Our team stays informed about emerging technologies and industry shifts, allowing us to implement the most effective strategies for your business.
Cross-Industry Expertise: We bring insights from various industries, enabling us to apply innovative solutions to your digital challenges.
02. Strategic Mindset.
If you're looking for a partner who thinks beyond the immediate needs and focuses on long-term success, Lamb Agency is your choice. We offer strategic guidance to help you achieve sustainable growth.
Comprehensive Planning: We develop holistic strategies that consider market trends, customer behaviour, and your unique business goals.
Market Differentiation: Our strategic approach helps you stand out from competitors, enhancing your market position and driving brand recognition.
03. Digital Architects.
Lamb Agency specialises in designing and managing complex digital platforms. We have the expertise to handle high-critical systems that require enterprise-level capabilities.
Enterprise-Level Solutions: We can manage complex projects, ensuring scalability, security, and reliability.
Custom Architecture: Our team creates tailored digital architectures that align with your business needs, providing a solid foundation for future growth.
04. Proactive Digital Partnership
Our ideal clients are those who seek ongoing support and advisory services. We work proactively to guide you through your digital journey, offering expert advice and continuous improvement.
Collaborative Approach: We believe in building strong partnerships with our clients, working closely with you to achieve your digital objectives.
Ongoing Support: Lamb Agency provides ongoing support to ensure your digital platforms remain effective, helping you adapt to changing market conditions and customer needs.
Working with Lamb Agency.
How Lamb Agency differs from other full-service digital agencies?
Lamb Agency is a specialist strategy, advisory and build digital agency, we offer a level of expertise that stands out compared to generic full-service agencies.
Here's how we are different:
01. Specialisation and Collaboration.
Full-service agencies often promote integrated services, but this can lead to diluted focus across various domains. At Lamb Agency, we specialise in digital strategy, WordPress & Shopify development, and digital marketing. This focused expertise allows us to deliver higher-quality work tailored to your specific needs.
Collaboration with Partners: We frequently collaborate with other specialist agencies to provide a comprehensive service without compromising our core expertise. This approach enriches the ecosystems we work in, leading to better communication and collaboration.
02. Seamless Integration with Other Agencies.
Some marketers worry that working with multiple agencies can lead to miscommunication or gaps in service. At Lamb Agency, we've mastered the art of seamless integration, ensuring that roles and responsibilities are clearly defined.
Cross-Agency Communication: When we take on a new client, we immediately identify their existing agency mix. We work closely with other agencies—whether they specialise in content, social media, or digital marketing—to ensure smooth collaboration and avoid overlap.
Digital Marketing Coordination: In particular, we collaborate with digital marketing agencies during the development process to prevent disruptions to ongoing campaigns and maintain strong SEO practices.
03. Focus on Brisbane-Based Clients.
While some clients prefer working with Sydney or Melbourne agencies, Lamb Agency proves that Brisbane-based agencies can offer equally strong, if not superior, capabilities.
Local Expertise: We understand the Brisbane market and its nuances, giving us an edge when working with local clients. Our proximity ensures efficient communication and a deeper understanding of regional trends.
Cost-Effective Services: Compared to agencies in other major cities, Brisbane agencies often offer more competitive pricing without sacrificing quality. This is an advantage for businesses looking to optimise their budget without compromising on expertise.
04. Enhanced Communication and Support.
Specialist agencies like Lamb Agency often provide a higher level of communication and support compared to full-service counterparts.
Dedicated Account Management: Each client receives a dedicated Account Manager to ensure clear communication and smooth project execution. This hands-on approach reduces friction and allows for quick adjustments when needed.
Ongoing Support: We don't just complete a project and move on. Lamb Agency provides ongoing support to ensure your digital platforms remain effective and up-to-date, creating a long-term partnership.
How do we achieve results?
Business Analysis
Your company's website is more than a touchpoint for customers—it plays a critical role in lead generation, market positioning, customer support, and other activities. We conduct comprehensive business analysis to understand these key contributions and align them with your broader business goals.
Identifying Objectives: We begin by mapping out your business objectives. Are you aiming for industry leadership, international expansion, or customer journey improvement? Understanding these goals allows us to tailor your digital strategy accordingly.
Aligning Digital to Business: Our analysis helps ensure your website and digital platforms contribute effectively to your company's success. We identify opportunities for growth and optimise your digital presence to support your goals.
Customer Mapping
The primary purpose of your website is to serve your customers. To do this effectively, we need to understand your customer segments and their unique information needs.
Defining Customer Segments: We work with you to identify key customer segments and their specific requirements. Do they need detailed explanations of value propositions, or are they focused on completing specific goals quickly?
Driving Intelligent Decisions: A clear understanding of your customer base allows us to make intelligent decisions about your website's structure and content. This drives the design of an effective digital solution.
Competitor Analysis
Understanding your competitors helps us position your business effectively in the market. Our competitor analysis provides insights into industry trends and best practices.
Benchmarking Against Competitors: We examine the digital sophistication of your competitors. This helps determine whether you need to catch up or maintain your leadership position.
Assessing Competitor Practices: We analyse various aspects of your competitors, from information architecture to digital marketing activities. This comprehensive view helps us create a competitive edge for your business.
Dedicated Account Management
Effective project management is key to achieving results. When you engage with Lamb Agency, you get a dedicated Account Manager in Brisbane to ensure your project stays on track.
Project Coordination: Your Account Manager coordinates all aspects of your project, ensuring it's delivered on time and to your specifications.
Proactive Problem-Solving: We believe in planning ahead. Our Account Managers identify potential issues before they become problems and work on solutions to keep your project on course.
Content Workshop
The content on your website guides customers through their journey. In our content workshops, we help you structure this journey to meet customer needs.
Understanding the Customer Journey: We explore your customers' goals, challenges, and drivers. This helps us create a content strategy that supports their journey from start to finish.
Creating Effective Information Architecture: We design a minimalist digital experience, focusing on content that adds value. This ensures your website provides a seamless and engaging experience for your customers.
Digital Support Audit
To achieve the best results, you need ongoing support. Our Digital Support Audit identifies areas where you can improve your digital strategy, management, and execution.
Addressing Common Challenges: Many businesses struggle with staying up to date, lack of time, or demonstrating results. Our audit helps identify where your digital efforts can be optimised.
Tailoring Support: Based on the audit results, we recommend solutions that will deliver the most significant return on investment, helping you build a robust digital capability.
Digital Partnership
A successful partnership requires clear responsibilities and mutual understanding. We offer various engagement models to suit your specific needs.
Different Partnership Models: Our models include Grow, Explore and Build with Lamb. Each is designed to support different aspects of your digital journey.
Establishing Responsibilities: We document our roles and responsibilities to ensure a clear foundation for our partnership. This way, you get the best out of Lamb Agency, with ongoing support and proactive value-add.
How do we work with you to transform your digital?
Lamb Agency is the ideal partner when you need a digital agency that offers:
01. Industry-Leading Best Practices.
We stay at the forefront of digital trends by capturing and curating national and international best practices. This ensures that your digital strategy is aligned with the latest industry standards, giving you a competitive edge.
Up-to-Date Knowledge: Our team stays informed about emerging technologies and industry shifts, allowing us to implement the most effective strategies for your business.
Cross-Industry Expertise: We bring insights from various industries, enabling us to apply innovative solutions to your digital challenges.
02. Strategic Mindset.
If you're looking for a partner who thinks beyond the immediate needs and focuses on long-term success, Lamb Agency is your choice. We offer strategic guidance to help you achieve sustainable growth.
Comprehensive Planning: We develop holistic strategies that consider market trends, customer behaviour, and your unique business goals.
Market Differentiation: Our strategic approach helps you stand out from competitors, enhancing your market position and driving brand recognition.
03. Digital Architects.
Lamb Agency specialises in designing and managing complex digital platforms. We have the expertise to handle high-critical systems that require enterprise-level capabilities.
Enterprise-Level Solutions: We can manage complex projects, ensuring scalability, security, and reliability.
Custom Architecture: Our team creates tailored digital architectures that align with your business needs, providing a solid foundation for future growth.
04. Proactive Digital Partnership.
Our ideal clients are those who seek ongoing support and advisory services. We work proactively to guide you through your digital journey, offering expert advice and continuous improvement.
Collaborative Approach: We believe in building strong partnerships with our clients, working closely with you to achieve your digital objectives.
Ongoing Support: Lamb Agency provides ongoing support to ensure your digital platforms remain effective, helping you adapt to changing market conditions and customer needs.
Working with Lamb Agency.
How Lamb Agency differs from other full-service digital agencies?
Lamb Agency is a specialist strategy, advisory and build digital agency, we offer a level of expertise that stands out compared to generic full-service agencies.
Here's how we are different:
01. Specialisation and Collaboration.
Full-service agencies often promote integrated services, but this can lead to diluted focus across various domains. At Lamb Agency, we specialise in digital strategy, WordPress & Shopify development, and digital marketing. This focused expertise allows us to deliver higher-quality work tailored to your specific needs.
Collaboration with Partners: We frequently collaborate with other specialist agencies to provide a comprehensive service without compromising our core expertise. This approach enriches the ecosystems we work in, leading to better communication and collaboration.
02. Seamless Integration with Other Agencies.
Some marketers worry that working with multiple agencies can lead to miscommunication or gaps in service. At Lamb Agency, we've mastered the art of seamless integration, ensuring that roles and responsibilities are clearly defined.
Cross-Agency Communication: When we take on a new client, we immediately identify their existing agency mix. We work closely with other agencies—whether they specialise in content, social media, or digital marketing—to ensure smooth collaboration and avoid overlap.
Digital Marketing Coordination: In particular, we collaborate with digital marketing agencies during the development process to prevent disruptions to ongoing campaigns and maintain strong SEO practices.
03. Focus on Brisbane-Based Clients.
While some clients prefer working with Sydney or Melbourne agencies, Lamb Agency proves that Brisbane-based agencies can offer equally strong, if not superior, capabilities.
Local Expertise: We understand the Brisbane market and its nuances, giving us an edge when working with local clients. Our proximity ensures efficient communication and a deeper understanding of regional trends.
Cost-Effective Services: Compared to agencies in other major cities, Brisbane agencies often offer more competitive pricing without sacrificing quality. This is an advantage for businesses looking to optimise their budget without compromising on expertise.
04. Enhanced Communication and Support.
Specialist agencies like Lamb Agency often provide a higher level of communication and support compared to full-service counterparts.
Dedicated Account Management: Each client receives a dedicated Account Manager to ensure clear communication and smooth project execution. This hands-on approach reduces friction and allows for quick adjustments when needed.
Ongoing Support: We don't just complete a project and move on. Lamb Agency provides ongoing support to ensure your digital platforms remain effective and up-to-date, creating a long-term partnership.
How do we achieve results?
Business Analysis
Your company's website is more than a touchpoint for customers—it plays a critical role in lead generation, market positioning, customer support, and other activities. We conduct comprehensive business analysis to understand these key contributions and align them with your broader business goals.
Identifying Objectives: We begin by mapping out your business objectives. Are you aiming for industry leadership, international expansion, or customer journey improvement? Understanding these goals allows us to tailor your digital strategy accordingly.
Aligning Digital to Business: Our analysis helps ensure your website and digital platforms contribute effectively to your company's success. We identify opportunities for growth and optimise your digital presence to support your goals.
Customer Mapping
The primary purpose of your website is to serve your customers. To do this effectively, we need to understand your customer segments and their unique information needs.
Defining Customer Segments: We work with you to identify key customer segments and their specific requirements. Do they need detailed explanations of value propositions, or are they focused on completing specific goals quickly?
Driving Intelligent Decisions: A clear understanding of your customer base allows us to make intelligent decisions about your website's structure and content. This drives the design of an effective digital solution.
Competitor Analysis
Understanding your competitors helps us position your business effectively in the market. Our competitor analysis provides insights into industry trends and best practices.
Benchmarking Against Competitors: We examine the digital sophistication of your competitors. This helps determine whether you need to catch up or maintain your leadership position.
Assessing Competitor Practices: We analyse various aspects of your competitors, from information architecture to digital marketing activities. This comprehensive view helps us create a competitive edge for your business.
Dedicated Account Management
Effective project management is key to achieving results. When you engage with Lamb Agency, you get a dedicated Account Manager in Brisbane to ensure your project stays on track.
Project Coordination: Your Account Manager coordinates all aspects of your project, ensuring it's delivered on time and to your specifications.
Proactive Problem-Solving: We believe in planning ahead. Our Account Managers identify potential issues before they become problems and work on solutions to keep your project on course.
Content Workshop
The content on your website guides customers through their journey. In our content workshops, we help you structure this journey to meet customer needs.
Understanding the Customer Journey: We explore your customers' goals, challenges, and drivers. This helps us create a content strategy that supports their journey from start to finish.
Creating Effective Information Architecture: We design a minimalist digital experience, focusing on content that adds value. This ensures your website provides a seamless and engaging experience for your customers.
Digital Support Audit
To achieve the best results, you need ongoing support. Our Digital Support Audit identifies areas where you can improve your digital strategy, management, and execution.
Addressing Common Challenges: Many businesses struggle with staying up to date, lack of time, or demonstrating results. Our audit helps identify where your digital efforts can be optimised.
Tailoring Support: Based on the audit results, we recommend solutions that will deliver the most significant return on investment, helping you build a robust digital capability.
Digital Partnership
A successful partnership requires clear responsibilities and mutual understanding. We offer various engagement models to suit your specific needs.
Different Partnership Models: Our models include Grow, Explore and Build with Lamb. Each is designed to support different aspects of your digital journey.
Establishing Responsibilities: We document our roles and responsibilities to ensure a clear foundation for our partnership. This way, you get the best out of Lamb Agency, with ongoing support and proactive value-add.
How do we work with you to transform your digital?
Lamb Agency is the ideal partner when you need a digital agency that offers:
01. Industry-Leading Best Practices.
We stay at the forefront of digital trends by capturing and curating national and international best practices. This ensures that your digital strategy is aligned with the latest industry standards, giving you a competitive edge.
Up-to-Date Knowledge: Our team stays informed about emerging technologies and industry shifts, allowing us to implement the most effective strategies for your business.
Cross-Industry Expertise: We bring insights from various industries, enabling us to apply innovative solutions to your digital challenges.
02. Strategic Mindset.
If you're looking for a partner who thinks beyond the immediate needs and focuses on long-term success, Lamb Agency is your choice. We offer strategic guidance to help you achieve sustainable growth.
Comprehensive Planning: We develop holistic strategies that consider market trends, customer behaviour, and your unique business goals.
Market Differentiation: Our strategic approach helps you stand out from competitors, enhancing your market position and driving brand recognition.
03. Digital Architects.
Lamb Agency specialises in designing and managing complex digital platforms. We have the expertise to handle high-critical systems that require enterprise-level capabilities.
Enterprise-Level Solutions: We can manage complex projects, ensuring scalability, security, and reliability.
Custom Architecture: Our team creates tailored digital architectures that align with your business needs, providing a solid foundation for future growth.
04. Proactive Digital Partnership.
Our ideal clients are those who seek ongoing support and advisory services. We work proactively to guide you through your digital journey, offering expert advice and continuous improvement.
Collaborative Approach: We believe in building strong partnerships with our clients, working closely with you to achieve your digital objectives.
Ongoing Support: Lamb Agency provides ongoing support to ensure your digital platforms remain effective, helping you adapt to changing market conditions and customer needs.