We free marketers from website & digital systems that hold them back.

GETTING IT RIGHT.

When you need a partner that can get it right, not just get it done. A partner that can think ahead and deliver in spite of the obstacles.

IMPACT FROM DEEP INSIGHT.

Our holistic strategy methodology digs deeper into the challenges and opportunities for your Role, Platform, and Organisation.

We free marketers from website & digital systems that hold them back.

GETTING IT RIGHT.

When you need a partner that can get it right, not just get it done. A partner that can think ahead and deliver in spite of the obstacles.

IMPACT FROM DEEP INSIGHT.

Our holistic strategy methodology digs deeper into the challenges and opportunities for your Role, Platform, and Organisation.

What we can do for you.

Website Development.

Customer Experience.

Digital Transformation.

Digital Marketing.

Data & Insights.

AI Opportunities.

What we can do for you.

Website Development.

Customer Experience.

Digital Transformation.

Digital Marketing.

Data & Insights.

AI Opportunities.

What we can do for you.

Website Development.

Customer Experience.

Digital Transformation.

Digital Marketing.

Data & Insights.

AI Opportunities.

Transforming Woolies at Work.

Woolies at Work is the Business offering for Woolworths. Lamb was there to help get them ready for a national launch.

BEFORE.

Concept not clear.

Overly generic content.

Unclear value props.

AFTER.

Tangible copy focus.

Extracted value props.

Service logically explained.

Transforming Woolies at Work.

Woolies at Work is the Business offering for Woolworths. Lamb was there to help get them ready for a national launch.

BEFORE.

Concept not clear.

Overly generic content.

Unclear value props.

AFTER.

Tangible copy focus.

Extracted value props.

Service logically explained.

Transforming Woolies at Work.

Woolies at Work is the Business offering for Woolworths. Lamb was there to help get them ready for a national launch.

BEFORE.

Concept not clear.

Overly generic content.

Unclear value props.

AFTER.

Tangible copy focus.

Extracted value props.

Service logically explained.

Content multi-site development with Cromwell.

Cromwell required a consolidation and contemporisation of its global Marketing platform across Europe, Asia and Australia.

WHAT WE DID.

WordPress Multi-site.

Global Marketing Platform.

Digital brand Rollout.

Content multi-site development with Cromwell.

Cromwell required a consolidation and contemporisation of its global Marketing platform across Europe, Asia and Australia.

WHAT WE DID.

WordPress Multi-site.

Global Marketing Platform.

Digital brand Rollout.

Advanced eCommerce with Bi-Rite.

We developed a Shopify Plus solution to elevate Bi-Rite to its next level of sophistication as a national electronics retailer.

A man and woman, both smiling, interact near an open refrigerator inside a Bi-Rite home appliances store. The man, in a Bi-Rite uniform, gestures informatively.

WHAT WE DID.

Servicing 68 stores across Australia.

Custom API Integration.

Thousands of products.

Advanced eCommerce with Bi-Rite.

We developed a Shopify Plus solution to elevate Bi-Rite to its next level of sophistication as a national electronics retailer.

A man and woman, both smiling, interact near an open refrigerator inside a Bi-Rite home appliances store. The man, in a Bi-Rite uniform, gestures informatively.

WHAT WE DID.

Servicing 68 stores across Australia.

Custom API Integration.

Thousands of products.

Custom 'Create a Case' with The Dairy.

The Dairy needed a custom Create a Case configurator to match the ease and simplicity of their brand.

MOBILE-FIRST.

Clear easy visuals.

Step by Step options.

Instant updates.

Phone case design featuring a cheerful cartoon character with a peace sign on a colorful floral and star pattern background. Below are swatches for customizing color.

SIMPLICITY.

Pixel perfect preview.

Easy editing tools.

Integration with production.

Custom 'Create a Case' with The Dairy.

The Dairy needed a custom Create a Case configurator to match the ease and simplicity of their brand.

MOBILE-FIRST.

Clear easy visuals.

Step by Step options.

Instant updates.

Phone case design featuring a cheerful cartoon character with a peace sign on a colorful floral and star pattern background. Below are swatches for customizing color.

SIMPLICITY.

Pixel perfect preview.

Easy editing tools.

Integration with production.

Custom 'Create a Case' with The Dairy.

The Dairy needed a custom Create a Case configurator to match the ease and simplicity of their brand.

MOBILE-FIRST.

Clear easy visuals.

Step by Step options.

Instant updates.

Phone case design featuring a cheerful cartoon character with a peace sign on a colorful floral and star pattern background. Below are swatches for customizing color.

SIMPLICITY.

Pixel perfect preview.

Easy editing tools.

Integration with production.

Application Development with LGAQ.

We developed a Document Management system used to manage HR compliance across Queensland councils.

A screenshot of a web-based document management system interface designed by a digital agency, showing various features such as a search bar, document folders, user notifications, and a sidebar menu.

WHAT WE DID.

Used across 67 councils.

Customisable PDF templates.

Live document preview.

Application Development with LGAQ.

We developed a Document Management system used to manage HR compliance across Queensland councils.

A screenshot of a web-based document management system interface designed by a digital agency, showing various features such as a search bar, document folders, user notifications, and a sidebar menu.

WHAT WE DID.

Used across 67 councils.

Customisable PDF templates.

Live document preview.

Virgin Australia logo
Hat Club logo
Warehouse Furniture Clearance logo
Central Highlands Development Corporation logo
Ingenia Lifestyle logo
Accor Plus logo
Our Cow logo
The New Daily logo
Digital Child logo
The Dairy logo
Price Attack logo
Lawcadia logo
Bi-Rite logo
Lite n' Easy logo
World Science Festival logo
National Storage logo
Oz Hair & Beauty logo
Cromwell logo
DISSH logo
Mektronics logo
Woolworths At Work logo
Frankie4 logo
Comics Etc. logo
Lonely Kids Club logo
Virgin Australia logo
Hat Club logo
Warehouse Furniture Clearance logo
Central Highlands Development Corporation logo
Ingenia Lifestyle logo
Accor Plus logo
Our Cow logo
The New Daily logo
Digital Child logo
The Dairy logo
Price Attack logo
Lawcadia logo
Bi-Rite logo
Lite n' Easy logo
World Science Festival logo
National Storage logo
Oz Hair & Beauty logo
Cromwell logo
DISSH logo
Mektronics logo
Woolworths At Work logo
Frankie4 logo
Comics Etc. logo
Lonely Kids Club logo

Learn with Lamb. We operate Interactive Minds.

How do we think? Look inside!

Learn with Lamb. We operate Interactive Minds.

How do we think? Look inside!

Have Lamb elevate your Marketing & Digital journey today.

Have Lamb elevate your Marketing & Digital journey today.

Choosing a Digital Agency.

Choosing a digital agency?

With so many digital agencies in Brisbane, how do you choose the right one? Here are some key questions to guide your decision-making.

01. Who Have They Worked With?

One way to assess an agency's credibility is to look at their client portfolio. Do they work with reputable companies? Is their work meaningful and recent? Some agencies might showcase a logo for a minor project from years ago, which can be misleading.

Why Lamb Agency?

At Lamb Agency, we've worked with some of Australia's largest companies and continue to engage with industry leaders. Our client list reflects ongoing relationships with reputable businesses across various industries.

02. What do their customers say about them?

Creating impressive work is one thing, but how the agency operates is another. Consider whether the agency is reliable, flexible, and honest. An agency that is too pliable might overpromise and underdeliver, while one that's too rigid can be challenging to work with.

Why Lamb Agency?

We founded Lamb Agency to break away from traditional practices. We value collaboration and focus on creating value based on agreed-upon business objectives. Our approach eliminates unnecessary client-politics and ensures our projects are driven by clear goals.


03. Are They Connected in the Industry?

An agency's industry connections can indicate its stability and relevance. A well-connected agency is more likely to stay updated with industry trends and best practices.

Why Lamb Agency?

Lamb Agency has deep roots in Brisbane's digital and marketing community - we have been a long term supporter of Interactive Minds, and have taken over its management in the last three years. We've also been key contributors to the Brisbane Advertising Association. Our involvement in these organisations underscores our commitment to industry advancement and connectivity.

04. Will They Support You After the Initial Engagement?

The success of a project isn't just about its launch—it’s about ongoing support and adaptation. Digital platforms require continuous attention to keep pace with changing trends and technology.

Why Lamb Agency?

At Lamb Agency, we believe in building lasting relationships with our clients. We offer ongoing support to ensure your digital platforms remain effective and up-to-date. Whether it's performance optimisation or strategic advice, we provide the expertise you need to stay ahead in the digital space.

Where is your digital agency located?

Our office is conveniently located in the heart of Brisbane City, right on the Queen Street Mall, in the Q+A Building. We have dedicated space for our team of 20 employees, including a primary boardroom and several meeting rooms.

All of our staff are employed in Queensland, but we follow a hybrid work model. This means many of our non-client-facing staff work from home part of the week, allowing for flexibility while maintaining efficiency.

Reaching our office is straightforward, whether you're on foot in the CBD or using public transport. Brisbane Central Train  Station and the King George Bus Station are a short walk away, and if you prefer to drive, car parking is available via Wilson Parking that can be reached via Elizabeth street.

Our office hours are Monday through Friday, from 9 a.m. to 5 p.m., and we're always happy to welcome clients or visitors. 

When would you choose Lamb Agency?

Lamb Agency is the ideal partner when you need a digital agency that offers:

01. Industry-Leading Best Practices.

We stay at the forefront of digital trends by capturing and curating national and international best practices. This ensures that your digital strategy is aligned with the latest industry standards, giving you a competitive edge.

  • Up-to-Date Knowledge: Our team stays informed about emerging technologies and industry shifts, allowing us to implement the most effective strategies for your business.

  • Cross-Industry Expertise: We bring insights from various industries, enabling us to apply innovative solutions to your digital challenges.

02. Strategic Mindset.

If you're looking for a partner who thinks beyond the immediate needs and focuses on long-term success, Lamb Agency is your choice. We offer strategic guidance to help you achieve sustainable growth.

  • Comprehensive Planning: We develop holistic strategies that consider market trends, customer behaviour, and your unique business goals.

  • Market Differentiation: Our strategic approach helps you stand out from competitors, enhancing your market position and driving brand recognition.

03. Digital Architects.

Lamb Agency specialises in designing and managing complex digital platforms. We have the expertise to handle high-critical systems that require enterprise-level capabilities.

  • Enterprise-Level Solutions: We can manage complex projects, ensuring scalability, security, and reliability.

  • Custom Architecture: Our team creates tailored digital architectures that align with your business needs, providing a solid foundation for future growth.

4. Proactive Digital Partnership

Our ideal clients are those who seek ongoing support and advisory services. We work proactively to guide you through your digital journey, offering expert advice and continuous improvement.

  • Collaborative Approach: We believe in building strong partnerships with our clients, working closely with you to achieve your digital objectives.

  • Ongoing Support: Lamb Agency provides ongoing support to ensure your digital platforms remain effective, helping you adapt to changing market conditions and customer needs.

Choosing a Digital Agency.

Choosing a digital agency?

With so many digital agencies in Brisbane, how do you choose the right one? Here are some key questions to guide your decision-making.

01. Who Have They Worked With?

One way to assess an agency's credibility is to look at their client portfolio. Do they work with reputable companies? Is their work meaningful and recent? Some agencies might showcase a logo for a minor project from years ago, which can be misleading.

Why Lamb Agency?

At Lamb Agency, we've worked with some of Australia's largest companies and continue to engage with industry leaders. Our client list reflects ongoing relationships with reputable businesses across various industries.

02. What do their customers say about them?

Creating impressive work is one thing, but how the agency operates is another. Consider whether the agency is reliable, flexible, and honest. An agency that is too pliable might overpromise and underdeliver, while one that's too rigid can be challenging to work with.

Why Lamb Agency?

We founded Lamb Agency to break away from traditional practices. We value collaboration and focus on creating value based on agreed-upon business objectives. Our approach eliminates unnecessary client-politics and ensures our projects are driven by clear goals.


03. Are They Connected in the Industry?

An agency's industry connections can indicate its stability and relevance. A well-connected agency is more likely to stay updated with industry trends and best practices.

Why Lamb Agency?

Lamb Agency has deep roots in Brisbane's digital and marketing community - we have been a long term supporter of Interactive Minds, and have taken over its management in the last three years. We've also been key contributors to the Brisbane Advertising Association. Our involvement in these organisations underscores our commitment to industry advancement and connectivity.

04. Will They Support You After the Initial Engagement?

The success of a project isn't just about its launch—it’s about ongoing support and adaptation. Digital platforms require continuous attention to keep pace with changing trends and technology.

Why Lamb Agency?

At Lamb Agency, we believe in building lasting relationships with our clients. We offer ongoing support to ensure your digital platforms remain effective and up-to-date. Whether it's performance optimisation or strategic advice, we provide the expertise you need to stay ahead in the digital space.

Where is your digital agency located?

Our office is conveniently located in the heart of Brisbane City, right on the Queen Street Mall, in the Q+A Building. We have dedicated space for our team of 20 employees, including a primary boardroom and several meeting rooms.

All of our staff are employed in Queensland, but we follow a hybrid work model. This means many of our non-client-facing staff work from home part of the week, allowing for flexibility while maintaining efficiency.

Reaching our office is straightforward, whether you're on foot in the CBD or using public transport. Brisbane Central Train  Station and the King George Bus Station are a short walk away, and if you prefer to drive, car parking is available via Wilson Parking that can be reached via Elizabeth street.

Our office hours are Monday through Friday, from 9 a.m. to 5 p.m., and we're always happy to welcome clients or visitors. 

When would you choose Lamb Agency?

Lamb Agency is the ideal partner when you need a digital agency that offers:

01. Industry-Leading Best Practices.

We stay at the forefront of digital trends by capturing and curating national and international best practices. This ensures that your digital strategy is aligned with the latest industry standards, giving you a competitive edge.

  • Up-to-Date Knowledge: Our team stays informed about emerging technologies and industry shifts, allowing us to implement the most effective strategies for your business.

  • Cross-Industry Expertise: We bring insights from various industries, enabling us to apply innovative solutions to your digital challenges.

02. Strategic Mindset.

If you're looking for a partner who thinks beyond the immediate needs and focuses on long-term success, Lamb Agency is your choice. We offer strategic guidance to help you achieve sustainable growth.

  • Comprehensive Planning: We develop holistic strategies that consider market trends, customer behaviour, and your unique business goals.

  • Market Differentiation: Our strategic approach helps you stand out from competitors, enhancing your market position and driving brand recognition.

03. Digital Architects.

Lamb Agency specialises in designing and managing complex digital platforms. We have the expertise to handle high-critical systems that require enterprise-level capabilities.

  • Enterprise-Level Solutions: We can manage complex projects, ensuring scalability, security, and reliability.

  • Custom Architecture: Our team creates tailored digital architectures that align with your business needs, providing a solid foundation for future growth.

4. Proactive Digital Partnership

Our ideal clients are those who seek ongoing support and advisory services. We work proactively to guide you through your digital journey, offering expert advice and continuous improvement.

  • Collaborative Approach: We believe in building strong partnerships with our clients, working closely with you to achieve your digital objectives.

  • Ongoing Support: Lamb Agency provides ongoing support to ensure your digital platforms remain effective, helping you adapt to changing market conditions and customer needs.

Working with Lamb Agency.

How Lamb Agency differs from other full-service digital agencies?

Lamb Agency is a specialist strategy, advisory and build digital agency, we offer a level of expertise that stands out compared to generic full-service agencies.

Here's how we are different:

01. Specialisation and Collaboration.

Full-service agencies often promote integrated services, but this can lead to diluted focus across various domains. At Lamb Agency, we specialise in digital strategy, WordPress & Shopify development, and digital marketing. This focused expertise allows us to deliver higher-quality work tailored to your specific needs.

  • Collaboration with Partners: We frequently collaborate with other specialist agencies to provide a comprehensive service without compromising our core expertise. This approach enriches the ecosystems we work in, leading to better communication and collaboration.

02. Seamless Integration with Other Agencies.

Some marketers worry that working with multiple agencies can lead to miscommunication or gaps in service. At Lamb Agency, we've mastered the art of seamless integration, ensuring that roles and responsibilities are clearly defined.

  • Cross-Agency Communication: When we take on a new client, we immediately identify their existing agency mix. We work closely with other agencies—whether they specialise in content, social media, or digital marketing—to ensure smooth collaboration and avoid overlap.

  • Digital Marketing Coordination: In particular, we collaborate with digital marketing agencies during the development process to prevent disruptions to ongoing campaigns and maintain strong SEO practices.

03. Focus on Brisbane-Based Clients.

While some clients prefer working with Sydney or Melbourne agencies, Lamb Agency proves that Brisbane-based agencies can offer equally strong, if not superior, capabilities.

  • Local Expertise: We understand the Brisbane market and its nuances, giving us an edge when working with local clients. Our proximity ensures efficient communication and a deeper understanding of regional trends.

  • Cost-Effective Services: Compared to agencies in other major cities, Brisbane agencies often offer more competitive pricing without sacrificing quality. This is an advantage for businesses looking to optimise their budget without compromising on expertise.

04. Enhanced Communication and Support.

Specialist agencies like Lamb Agency often provide a higher level of communication and support compared to full-service counterparts.

  • Dedicated Account Management: Each client receives a dedicated Account Manager to ensure clear communication and smooth project execution. This hands-on approach reduces friction and allows for quick adjustments when needed.

  • Ongoing Support: We don't just complete a project and move on. Lamb Agency provides ongoing support to ensure your digital platforms remain effective and up-to-date, creating a long-term partnership.

How do we achieve results?

Business Analysis

Your company's website is more than a touchpoint for customers—it plays a critical role in lead generation, market positioning, customer support, and other activities. We conduct comprehensive business analysis to understand these key contributions and align them with your broader business goals.

  • Identifying Objectives: We begin by mapping out your business objectives. Are you aiming for industry leadership, international expansion, or customer journey improvement? Understanding these goals allows us to tailor your digital strategy accordingly.

  • Aligning Digital to Business: Our analysis helps ensure your website and digital platforms contribute effectively to your company's success. We identify opportunities for growth and optimise your digital presence to support your goals.

Customer Mapping

The primary purpose of your website is to serve your customers. To do this effectively, we need to understand your customer segments and their unique information needs.

  • Defining Customer Segments: We work with you to identify key customer segments and their specific requirements. Do they need detailed explanations of value propositions, or are they focused on completing specific goals quickly?

  • Driving Intelligent Decisions: A clear understanding of your customer base allows us to make intelligent decisions about your website's structure and content. This drives the design of an effective digital solution.

Competitor Analysis

Understanding your competitors helps us position your business effectively in the market. Our competitor analysis provides insights into industry trends and best practices.

  • Benchmarking Against Competitors: We examine the digital sophistication of your competitors. This helps determine whether you need to catch up or maintain your leadership position.

  • Assessing Competitor Practices: We analyse various aspects of your competitors, from information architecture to digital marketing activities. This comprehensive view helps us create a competitive edge for your business.

Dedicated Account Management

Effective project management is key to achieving results. When you engage with Lamb Agency, you get a dedicated Account Manager in Brisbane to ensure your project stays on track.

  • Project Coordination: Your Account Manager coordinates all aspects of your project, ensuring it's delivered on time and to your specifications.

  • Proactive Problem-Solving: We believe in planning ahead. Our Account Managers identify potential issues before they become problems and work on solutions to keep your project on course.

Content Workshop

The content on your website guides customers through their journey. In our content workshops, we help you structure this journey to meet customer needs.

  • Understanding the Customer Journey: We explore your customers' goals, challenges, and drivers. This helps us create a content strategy that supports their journey from start to finish.

  • Creating Effective Information Architecture: We design a minimalist digital experience, focusing on content that adds value. This ensures your website provides a seamless and engaging experience for your customers.

Digital Support Audit

To achieve the best results, you need ongoing support. Our Digital Support Audit identifies areas where you can improve your digital strategy, management, and execution.

  • Addressing Common Challenges: Many businesses struggle with staying up to date, lack of time, or demonstrating results. Our audit helps identify where your digital efforts can be optimised.

  • Tailoring Support: Based on the audit results, we recommend solutions that will deliver the most significant return on investment, helping you build a robust digital capability.

Digital Partnership

A successful partnership requires clear responsibilities and mutual understanding. We offer various engagement models to suit your specific needs.

  • Different Partnership Models: Our models include Grow, Explore and Build with Lamb. Each is designed to support different aspects of your digital journey.

  • Establishing Responsibilities: We document our roles and responsibilities to ensure a clear foundation for our partnership. This way, you get the best out of Lamb Agency, with ongoing support and proactive value-add.

How do we work with you to transform your digital?

Lamb Agency is the ideal partner when you need a digital agency that offers:

01. Industry-Leading Best Practices.

We stay at the forefront of digital trends by capturing and curating national and international best practices. This ensures that your digital strategy is aligned with the latest industry standards, giving you a competitive edge.

  • Up-to-Date Knowledge: Our team stays informed about emerging technologies and industry shifts, allowing us to implement the most effective strategies for your business.

  • Cross-Industry Expertise: We bring insights from various industries, enabling us to apply innovative solutions to your digital challenges.

02. Strategic Mindset.

If you're looking for a partner who thinks beyond the immediate needs and focuses on long-term success, Lamb Agency is your choice. We offer strategic guidance to help you achieve sustainable growth.

  • Comprehensive Planning: We develop holistic strategies that consider market trends, customer behaviour, and your unique business goals.

  • Market Differentiation: Our strategic approach helps you stand out from competitors, enhancing your market position and driving brand recognition.

03. Digital Architects.

Lamb Agency specialises in designing and managing complex digital platforms. We have the expertise to handle high-critical systems that require enterprise-level capabilities.

  • Enterprise-Level Solutions: We can manage complex projects, ensuring scalability, security, and reliability.

  • Custom Architecture: Our team creates tailored digital architectures that align with your business needs, providing a solid foundation for future growth.

04. Proactive Digital Partnership.

Our ideal clients are those who seek ongoing support and advisory services. We work proactively to guide you through your digital journey, offering expert advice and continuous improvement.

  • Collaborative Approach: We believe in building strong partnerships with our clients, working closely with you to achieve your digital objectives.

  • Ongoing Support: Lamb Agency provides ongoing support to ensure your digital platforms remain effective, helping you adapt to changing market conditions and customer needs.

Working with Lamb Agency.

How Lamb Agency differs from other full-service digital agencies?

Lamb Agency is a specialist strategy, advisory and build digital agency, we offer a level of expertise that stands out compared to generic full-service agencies.

Here's how we are different:

01. Specialisation and Collaboration.

Full-service agencies often promote integrated services, but this can lead to diluted focus across various domains. At Lamb Agency, we specialise in digital strategy, WordPress & Shopify development, and digital marketing. This focused expertise allows us to deliver higher-quality work tailored to your specific needs.

  • Collaboration with Partners: We frequently collaborate with other specialist agencies to provide a comprehensive service without compromising our core expertise. This approach enriches the ecosystems we work in, leading to better communication and collaboration.

02. Seamless Integration with Other Agencies.

Some marketers worry that working with multiple agencies can lead to miscommunication or gaps in service. At Lamb Agency, we've mastered the art of seamless integration, ensuring that roles and responsibilities are clearly defined.

  • Cross-Agency Communication: When we take on a new client, we immediately identify their existing agency mix. We work closely with other agencies—whether they specialise in content, social media, or digital marketing—to ensure smooth collaboration and avoid overlap.

  • Digital Marketing Coordination: In particular, we collaborate with digital marketing agencies during the development process to prevent disruptions to ongoing campaigns and maintain strong SEO practices.

03. Focus on Brisbane-Based Clients.

While some clients prefer working with Sydney or Melbourne agencies, Lamb Agency proves that Brisbane-based agencies can offer equally strong, if not superior, capabilities.

  • Local Expertise: We understand the Brisbane market and its nuances, giving us an edge when working with local clients. Our proximity ensures efficient communication and a deeper understanding of regional trends.

  • Cost-Effective Services: Compared to agencies in other major cities, Brisbane agencies often offer more competitive pricing without sacrificing quality. This is an advantage for businesses looking to optimise their budget without compromising on expertise.

04. Enhanced Communication and Support.

Specialist agencies like Lamb Agency often provide a higher level of communication and support compared to full-service counterparts.

  • Dedicated Account Management: Each client receives a dedicated Account Manager to ensure clear communication and smooth project execution. This hands-on approach reduces friction and allows for quick adjustments when needed.

  • Ongoing Support: We don't just complete a project and move on. Lamb Agency provides ongoing support to ensure your digital platforms remain effective and up-to-date, creating a long-term partnership.

How do we achieve results?

Business Analysis

Your company's website is more than a touchpoint for customers—it plays a critical role in lead generation, market positioning, customer support, and other activities. We conduct comprehensive business analysis to understand these key contributions and align them with your broader business goals.

  • Identifying Objectives: We begin by mapping out your business objectives. Are you aiming for industry leadership, international expansion, or customer journey improvement? Understanding these goals allows us to tailor your digital strategy accordingly.

  • Aligning Digital to Business: Our analysis helps ensure your website and digital platforms contribute effectively to your company's success. We identify opportunities for growth and optimise your digital presence to support your goals.

Customer Mapping

The primary purpose of your website is to serve your customers. To do this effectively, we need to understand your customer segments and their unique information needs.

  • Defining Customer Segments: We work with you to identify key customer segments and their specific requirements. Do they need detailed explanations of value propositions, or are they focused on completing specific goals quickly?

  • Driving Intelligent Decisions: A clear understanding of your customer base allows us to make intelligent decisions about your website's structure and content. This drives the design of an effective digital solution.

Competitor Analysis

Understanding your competitors helps us position your business effectively in the market. Our competitor analysis provides insights into industry trends and best practices.

  • Benchmarking Against Competitors: We examine the digital sophistication of your competitors. This helps determine whether you need to catch up or maintain your leadership position.

  • Assessing Competitor Practices: We analyse various aspects of your competitors, from information architecture to digital marketing activities. This comprehensive view helps us create a competitive edge for your business.

Dedicated Account Management

Effective project management is key to achieving results. When you engage with Lamb Agency, you get a dedicated Account Manager in Brisbane to ensure your project stays on track.

  • Project Coordination: Your Account Manager coordinates all aspects of your project, ensuring it's delivered on time and to your specifications.

  • Proactive Problem-Solving: We believe in planning ahead. Our Account Managers identify potential issues before they become problems and work on solutions to keep your project on course.

Content Workshop

The content on your website guides customers through their journey. In our content workshops, we help you structure this journey to meet customer needs.

  • Understanding the Customer Journey: We explore your customers' goals, challenges, and drivers. This helps us create a content strategy that supports their journey from start to finish.

  • Creating Effective Information Architecture: We design a minimalist digital experience, focusing on content that adds value. This ensures your website provides a seamless and engaging experience for your customers.

Digital Support Audit

To achieve the best results, you need ongoing support. Our Digital Support Audit identifies areas where you can improve your digital strategy, management, and execution.

  • Addressing Common Challenges: Many businesses struggle with staying up to date, lack of time, or demonstrating results. Our audit helps identify where your digital efforts can be optimised.

  • Tailoring Support: Based on the audit results, we recommend solutions that will deliver the most significant return on investment, helping you build a robust digital capability.

Digital Partnership

A successful partnership requires clear responsibilities and mutual understanding. We offer various engagement models to suit your specific needs.

  • Different Partnership Models: Our models include Grow, Explore and Build with Lamb. Each is designed to support different aspects of your digital journey.

  • Establishing Responsibilities: We document our roles and responsibilities to ensure a clear foundation for our partnership. This way, you get the best out of Lamb Agency, with ongoing support and proactive value-add.

How do we work with you to transform your digital?

Lamb Agency is the ideal partner when you need a digital agency that offers:

01. Industry-Leading Best Practices.

We stay at the forefront of digital trends by capturing and curating national and international best practices. This ensures that your digital strategy is aligned with the latest industry standards, giving you a competitive edge.

  • Up-to-Date Knowledge: Our team stays informed about emerging technologies and industry shifts, allowing us to implement the most effective strategies for your business.

  • Cross-Industry Expertise: We bring insights from various industries, enabling us to apply innovative solutions to your digital challenges.

02. Strategic Mindset.

If you're looking for a partner who thinks beyond the immediate needs and focuses on long-term success, Lamb Agency is your choice. We offer strategic guidance to help you achieve sustainable growth.

  • Comprehensive Planning: We develop holistic strategies that consider market trends, customer behaviour, and your unique business goals.

  • Market Differentiation: Our strategic approach helps you stand out from competitors, enhancing your market position and driving brand recognition.

03. Digital Architects.

Lamb Agency specialises in designing and managing complex digital platforms. We have the expertise to handle high-critical systems that require enterprise-level capabilities.

  • Enterprise-Level Solutions: We can manage complex projects, ensuring scalability, security, and reliability.

  • Custom Architecture: Our team creates tailored digital architectures that align with your business needs, providing a solid foundation for future growth.

04. Proactive Digital Partnership.

Our ideal clients are those who seek ongoing support and advisory services. We work proactively to guide you through your digital journey, offering expert advice and continuous improvement.

  • Collaborative Approach: We believe in building strong partnerships with our clients, working closely with you to achieve your digital objectives.

  • Ongoing Support: Lamb Agency provides ongoing support to ensure your digital platforms remain effective, helping you adapt to changing market conditions and customer needs.